Wizzair Sucks

WIZZ AIR review : 15 April  2009 : by J Coughlin

// May 5th, 2009 // feed, frontpage

Alas we didnt get on the flight in fact no one did. We booked an easter break in Jan 09. Wizz air changed the flight details 4 times post booking then 10 days before departure cancelled the flight on ‘commercial grounds’ leaving us with a choice of either last minute expensive alternative flights or cancel the trip. When we booked in Jan there were alternative carriers of a similar price my recommendation book with any one other than Wizz. They breached their agreements, didnt offer any compensation even though this is noted on their website that they will if flights are cancelled. Getting our money back required two 30min premium number calls where we had to argue that we were entitled to a refund, Wizz air felt we should travel on an alternative Wizzair flight 3 days after we should have returned i.e after Easter. In short if you want a trouble free weekend break with some certainty of outbound and return flight time/date then book with an alternative carrier. We ended up with no weekend break, and costs due to hotel cancellation policy.